Frequently Asked Questions

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We’re at 32 Townshend Road, Subiaco.
Click here for more information on how to find us and where to park.
New to Ditto? There are two great ways to begin, depending on how you want to move.

Curious about Heated Mat? Start with Form – focused, accessible, and grounding.

Prefer Reformer? Beginner is the place to begin.

Both classes prioritise strong foundations, control, and confidence-building.
Yes! We recommend arriving 10 minutes early so you can get familiar with the studio, meet your instructor, and receive a quick run-through of the equipment.
For all classes, bring a water bottle to stay hydrated.
Reformer sessions require grip socks, and Heated Mat classes require a sweat towel.
If you forget anything, Ditto Club socks and towels are available for purchase in-studio.

We recommend checking with your GP or physio first, and if you’re cleared, please speak with our team before class so we can offer appropriate modifications.
For some injuries, starting with a 1:1 private session may be the safest option. Email hello@ditto.club to book.
Beginner and Intermediate Reformer classes are suitable for participants up to 14 weeks of pregnancy, provided you have medical clearance. Please email your clearance to hello@ditto.club prior to attending class.
Due to elevated temperatures of 28–32°C, Heated Mat classes are not recommended during pregnancy.
For post-natal clients, attendance is only permitted after receiving your 6-week medical clearance, and we ask that you inform your instructor before class.
Most new clients feel comfortable starting in a Beginner Reformer class or Form Heated Mat class.
In every session, exercises are layered, and instructors provide modifications as needed to ensure everyone can move safely and confidently.
If you’d like extra guidance, are returning from injury, or are pregnant, a 1:1 private session is a gentle and supportive way to ease in. Email hello@ditto.club to book
Yes. Ditto Club classes are for clients aged 16 and over.
Clients aged 16–17 must have a parent or guardian’s consent, emailed to hello@ditto.club before attending.

The easiest way to create an account is through the Ditto Club app, which also lets you book classes, buy packs or memberships, and manage your schedule. Accounts can also be created via our website.
All bookings and cancellations must be made through the app or website.
We are unable to process changes via email or messages.
Please speak with your instructor when you arrive to ensure they have checked you in and you avoid no-show fees.

Yes. Our Ditto Dabble Intro Offer gives new members two weeks of unlimited classes.
This offer can only be purchased once and cannot be paused, extended, or refunded.
Yes. All memberships continue on an ongoing basis unless cancelled.
Yes. Simply email us with your requested pause dates at hello@ditto.club.
Please note that any bookings during the pause must be cancelled, and your membership will resume where it left off.
Annual pause limits apply.
Email us at hello@ditto.club and we will cancel your membership in line with the notice period.
Any payments scheduled within that notice period will still be processed.
Please note memberships are subject to minimum commitment periods detailed upon sign-up.
Class packs are valid for 365 days and are non-refundable and non-transferable.
Yes. We offer 1:1, 2:1, and small group (including corporate) private sessions tailored to your goals. Email hello@ditto.club to book.
Yes! Gift vouchers are available for purchase in studio or via the Ditto Club app.

You can join the waitlist via the app as you would normally book a class.
If a spot opens, you’ll be notified via SMS and in-app notification, with 2 hours to accept your place.
If you decline or don’t respond, the spot passes to the next client.
Confirming your place within the 2 hour window will trigger a confirmation notification in app.
All classes include a structured warm-up. If you arrive more than 5 minutes late, your instructor may not allow you to join.
If it’s your first-ever class, you will not be admitted. Your safety is our priority.
We have an 8-hour cancellation policy. Please cancel at least 8 hours before class via the Ditto Club app or website.
Late cancellations will forfeit the class credit (with a $10 fee for Unlimited members), and no-shows will forfeit the credit (with a $15 fee for unlimited members).
All charges are processed automatically through Hapana.

Ditto is a phone-silent studio. Please switch your phone to silent and store it away before class so everyone can stay focused and present.
We understand that, on occasion, clients may need to leave a class early. If this is the case, please let your instructor know before the session begins.
Wherever possible, we ask that clients commit to the full duration of class, as leaving early can disrupt others during the wind-down.
We aim to keep the space respectful and considered for everyone.
A filtered water refill station is located in the Reformer room.
If you’re attending a Mat class, we recommend filling your bottle beforehand. Alternatively, we request that you wait until the Reformer session has finished before entering that space.